SAP Order to Cash Manager

SAP Order to Cash Manager

Hybrid working

Tirlán

Tirlán, currently partnering with a 3rd party service provider for the provision of IT services, is about to embark on a significant IT transformation programme to stand up its own IT capability.  The initial focus will be on enabling projects and will involve close collaboration with our partner. This will require a number of new and exciting roles to join the Tirlán IT team, working in a dynamic & collaborative environment. ​ 

Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.

We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of circa €3 billion, and circa 2,000 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations.

Role Profile

Reporting to the Supply Chain & Manufacturing CoE Manager, we are seeking an experienced SAP Order to Cash Manager to join our organisation.  

This key role will be responsible for overseeing and optimising the SAP Order to Cash modules, as well as managing category specific Order to Cash applications and system development activities to support and enhance our end-to-end order processing capabilities. 

The role will work in close partnership with the Information Technology team, Tirlan business stakeholders across the organisation to ensure that supply chain infrastructure supports business objectives and complies with relevant regulations. 

The Supply Chain & Manufacturing function’s responsibilities span 80 locations including manufacturing facilities, offices, retail locations, data centres, cloud services and managed services. 

A successful candidate must demonstrate strong technical skills and supply chain understanding combined with impersonal skills to work with IT and business process specialists to visualise and implement future state IT landscapes. 
 

Responsibilities

• Lead the management, configuration, and enhancement of SAP Order to Cash modules, ensuring reliable and efficient order processing from customer order entry through to invoice and payment. 
• Oversee category specific (CORETech) system operations relating to the order to cash process, collaborating with stakeholders to identify opportunities for process improvements and automation. 
• Coordinate and drive developments within the systems, including requirements gathering, solution design, testing, and deployment, to ensure continual system evolution in line with business needs. 
• Act as the primary point of contact between IT and Supply Chain teams for all order to cash system matters, facilitating effective communication and resolution of issues. 
• Provide training and support to end users within the order to cash process, ensuring adoption of best practices and system utilisation. 
• Monitor system performance, troubleshoot issues, and manage incidents, ensuring minimal disruption to business operations. 
• Ensure data integrity, security, and confidentiality across SAP Order to Cash and category specific Order to Cash platforms. 
• Develop and maintain comprehensive documentation related to system architecture, configurations, integrations, processes, and custom developments. 
• Stay abreast of SAP and category specific system updates, recommending upgrades and new functionalities where appropriate. 
• Work closely with vendors and external partners to ensure optimal system performance, troubleshoot issues, and proactively identify opportunities for improvement. 
  
  

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems or a related field 
• 5+ years experience in SAP Order to Cash modules, with a strong understanding of related business processes. 
• Background in IT systems management, ideally within a supply chain or order processing environment. 
• Demonstrable experience with CORETech systems and managing system developments highly desirable. 
• Experience in system integration, process automation, and change management. 
• Proven analytical and problem-solving skills with the ability to interpret data and provide actionable insights. 
• Effective communication skills, capable of working with stakeholders at all levels. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Project management and organisational skills desirable. 
• Strong verbal and written communication skills.  
• Experience in coordinating and facilitating the work an advantage. 
• Relevant certifications in SAP, supply chain, project management or related areas highly desirable. 

We offer

• Hybrid working (flex Fridays)
• Free parking incl. EV charging – where applicable
• On-site gym free to use for employees
• Parenting room
• Work/life balance and collaborative work culture
• Career progression opportunities

About us

Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market.  Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment.

Commitment to Diversity & Inclusion
We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. 

Join our Talent Pool

Considering a new career in Tirlán but this isn’t the role for you? Join our talent community and sign up for job notifications at www.tirlan.com/careers

Tirlán is a Values Based Organisation